Unemployment/Workers' Compensation benefits statement. Qualify by Program Medicaid / Medi-Cal SNAP / Food Stamps / CalFresh SSI Veterans Pension and Survivors Benefit + More Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . Notice letter of participation in a qualifying state, federal or Tribal Program. Call: 866-488-8719 Emergency Broadband Benefit (EBB) Program Emergency Broadband Program (EBB) Terms & Conditions You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. International calling does NOT include text messaging, picture messaging, or video messaging. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. The ACP monthly service and device discounts cannot be transferred to another household or individual. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. For additional information about broadband speeds, visit, https://entouchwireless.com/internet-transparency/, Customers may have one ACP and one Lifeline benefit per household. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. No. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. If you want to apply for ACP service only, please call 888-294-9465. If you are going to ask "how do I get a cell phone?" go here instead. Here's Verizon's SIM unlock policy. Ticket Type *. ACP is a federal government program operated by the FCC. You may continue to receive your Lifeline service without enrolling in the ACP program. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. If you are a renewing wireless LifeLine subscriber and you do not know your PIN, text GETPIN from your LifeLine phone to 345345. Want to bring your existing phone number to your new enTouch phone? Customer's Full Name *. Your Name *. These steps will reset all network settings and remove any saved Wi-Fi Networks or Bluetooth pairings, as well as reset any app-specific data restrictions. Currently, millions of people in over 40 states find this platform very efficient. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). 2021 ENTOUCH, ALL RIGHTS RESERVED. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Please visit www.entouchwireless.com/plans for the most up-to-date plan offerings. An eligible household is limited to one monthly service discount and a single one-time device discount. Where can I find my account number and PIN from my previous carrier? Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. We Are In 34 States! enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. The ACP monthly service and device discounts are non-transferrable. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. with Q Link chat. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. How to Switch Phone Carriers and Keep Your Number | WhistleOut ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Verified customer. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Username Password Log In Forgot your username or password? conference, chat lines, and premium numbers) are not supported and may be blocked. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. They offer a free government smartphone and sim card depending on your qualification. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. My Account - Entouch Systems Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Click here to Enroll Today! PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Billing Help & Support - Meet Our Companies: RCN, Grande, Wave, & enTouch Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Build numbers are: B06. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. . Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. You can apply your ACP discount to any available enTouch Wireless service plan. Pay your bill online Update your account information Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Check Your Status - California LifeLine There are no fees associated with this change. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. OFFER of Free phone with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The ACP monthly service and device discounts cannot be transferred to another household or individual. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. conference, chat lines, and premium numbers) are not supported and may be blocked. Only eligible consumers may enroll. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. OFFERS MAY VARY BY STATE and service may not be available in all areas. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Step 4: You will be prompted to enter your pin. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Your household can receive only one Lifeline and one ACP benefit. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). An eligible household is limited to one monthly service discount and a single one-time device discount. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. To reset your settings to default, choose your device manufacturer below. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Enroll Today. All . You will need to supply either a credit card or PayPal information. conference, chat lines, and premium numbers) are not supported and may be blocked. Taxes and fees included with service plan pricing. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. enTouch Wireless Pay As You Go Cell Phone Plans Lifeline Service You May Be Eligible for 100% FREE UNLIMITED DATA* Through the Affordable Connectivity Program - Coming Soon! Lay the SIM Card on a hard, flat surface. enTouch Wireless provides high-speed broadband service to ACP customers. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. You can also opt out of data. Budget Mobile being taken over by enTouch Wireless? Safelink is the oldest and the largest company providing best free government smartphones for years. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. My Account. Valid contact number which is neither number involved in the phone number change. Our standard terms and conditions will apply. Required fields are marked * Before you post your comment. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Affordable Connectivity Program (ACP) Terms & Conditions - EnTouch Wireless Help a friend or family member get FREE mobile service from enTouch Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. Check your phone number's eligibility at T-Mobile's transfer portal. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Veterans Administration benefits statement. Customer Support will handle the rest. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. A Roku account gives you access to the Roku Channel Store. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. *All forms of ID must be valid and used before expiration date. Customers must be first-time Amazon Prime . No. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. enTouch Wireless Contact Info Customer Service: 1-866-488-8719 The password is the last 4 digits of that sim card. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Yes! Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Unemployment/Workers' Compensation benefits statement. If you have any trouble, we are ready to help just dial 866.488.8719. You can apply your ACP discount to any available enTouch Wireless service plan. Video typically streams in SD (480p). entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. There is a period of time where both your old and new phones will be without service during the port process. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Account type. You will receive great, reliable service! Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Lifeline Wireless Application Status - Assurance Wireless For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. Free Government Phone & Wireless Service | TruConnect Not only did he succeed professionally, Bovay also gave . Complaints for Entouch Wireless - Better Business Bureau The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. Rates do not include taxes & fees, where applicable. You can pay your bill online with your MyAstound Account, our online bill-pay portal. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! enTouch Systems - Lifeline cell phone service provider The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Only eligible consumers may receive ACP discounts. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. conference, chat lines, and premium numbers) are not supported and may be blocked. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Promotional offers may be modified or withdrawn at any time. ENTOUCH Smart Building Solutions. Only eligible consumers may enroll. entouch wireless account number and pin - Sercano.com Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. B14. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). A fairly complete resource we direct customers to can be found on Prepaid Phone News. AirTalk Wireless 3 consecutive months' worth of your most current pay stubs. Specialties: This location is closed to the public. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. Servicing California and 33 other states! Updating your ZTE Software If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or.

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