Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. Onboard credits may be used to pay for Crew Appreciation, with exceptions for certain credit types. Fees: Princess Cruises offers three different packages in Australia. Important: Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. Place them in a carry-on bag or keep them with you so you can access them easily. In this video, health experts suggest that you take several key steps to be proactive, prepared, and protected against injury or illness while outside of the United States, especially in developing nations. View all posts by . Passengers can purchase a Day Pass for $59 which entitles them to one full day of continuous access. Please Note: The Signature Express Baggage service is the most relaxing and hassle free disembarkation Holland America Line offers. This information is provided as general guidance. Bed can be converted upon request to 2 twins if full compliance is not needed. In order to ensure fair usage for all, the cruise line states they reserve the right to limit heavy-bandwidth applications, downloads, or software upgrades. As our ships operate in a maritime environment sometimes far from shore, we rely on a complex satellite system for our internet service and speeds vary around the world. However, internet speeds can vary significantly by line and ship, depending on location, available bandwidth and other factors. Do Not Sell or Share My Personal Information. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. internet package. They boast their services being The Best Wi-Fi at Sea, and they have several unlimited day packages for as little as $9.99 a day for a one device package. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. Roaming charges usually apply at sea -- depending on provider and service availability. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. For guests with life-threatening food allergies, we ask that guests provide detailed information to ourGuest Accessibility Department by completing a Special Requirements Information (SRI) Form. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. Refunds will normally be made to your travel advisor. Holland America Line has made improvements to the plan options, service to the ships, and Wi-Fi access throughout the ship. Please note that wheelchair lift vehicles are not available in some ports. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052 provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Q: Is the dress code the same on Grand Voyages? Some low-cost fares do not allow pre-assigned seats. Guests may buy stamps in port or purchase them with U.S. cash from the Front Office. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. (Remember that checked luggage might not be accessible at all times.) Do you think these plans are worth it? It is truly a suitable prelude to your carefree holiday. We recommend that you explore our wide-range of activities to find those that appeal to you. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). However, some needs require adequate time to prepare for a guest's arrival. Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Listen to the menu and select the number that corresponds to the ship you are calling. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. No right of cancellation exists under either of these circumstances. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. Q Why is a notification sent to each guest booked? Guests can also receive a discount when booking pre-cruise. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. But the fee and wifi login and account is for the cabin. Payment for air travel will be due with your cruise final payment. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. With our onboard gifts and shipboard credits, you can let someone special know how much you care. Q Is it possible to check in for both my travel companion and myself at the same time? This includes being cautious about the food you eat, the water you drink, and to be aware of vehicles and road conditions to prevent problems. Participants may order only one drink at a time and must be of the legal drinking agefor the respective itinerary. U.S. Department of Transportation Cruise Line Incident Reports. It is also available in the For Booked Guests section of the web site. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. Ships without Tamarind receive two nights at Pinnacle Grill and one night at Canaletto. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. This package will offer the fastest speeds to support streaming. Premium this has the highest amount of data which allows for everything including streaming and video calls. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. A Bags VIP agent will retrieve your luggage from baggage claim and deliver it straight to your ship, where it will be waiting in your stateroom. The new bundle will include shore excursions, drinks, specialty dining and internet access. And premium which lets you do all the things already listed and stream. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). Fully Accessible Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. It will depend on where in the world/ocean you are, where in the ship you are, how many other people are using at the same time, etc. 1.800.377.9383. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. The VOOM Surf + Stream Package allows for all your basic surfing, social media, and email needs in addition to streaming movies and music. Additional devices can be connected at a discount, and family packages, four devices or more from $13.99 per device per day. You're no longer able to bring a free bottle of wine onboard. that includes specialty coffees with liquor in them. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. If you are using a PC, hold down the Ctrl+Shift+Delete keys. Additional information concerning Customs matters will be provided during your cruise. A Guide to Cruise Line Drink Packages - Cruises - Cruise Critic For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. The Coca-Cola Package includes unlimited fountain sodas for $8.00 per person, per day. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. We didnt have HIA 2 months ago on Zuiderdam, and wifi was only available on my account. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001. Beverages, such as tea and coffee, made with boiled water. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! Cruise ship apps will be even more important once cruising resumes to allow for QR menus, virtual queues, and more contactless options. You do not need to include suffixes on your airline ticket. Half Moon Cay, Bahamas: What You Need to Know (2023) - Cruise Hive Logo Store; Find Your Roll Call; Meet & Mingle; . Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. This package allows unlimited usage but can only be purchased onboard. Holland America Line Offering $25 Deposits, Free WiFi & Upgrades on Cruises Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. Holland America Line has no control over seat assignments. The Wireless Maritime Service system is available for use when the ship is in international waters. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. (DH and I have been discussing our guesses on how the database for Navigator is structured. Ambulatory Accessible Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Best Cruise Vlogs to Binge Watch 2023 Edition! Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Generally, the ship is subject to certain government procedural requirements upon arrival. Complete Guide to Holland America Line Drink Packages - EatSleepCruise Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Skype or Zoom). With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! Each Holland America Line vessel offers wireless access throughout the ship. You can print your boarding pass after Online Check-In is complete. Alaska is casual, but be prepared to dress for dinners (see Evening Dress below). May not allow for audio/video calling and streaming. Holland America Line wheelchairs are not available for shore excursions or for use on board. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) The above list is not exhaustive. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. There are 3 packages - Social - which lets you get into facebook and a few other social media sites - it is very limited. Internet and Wi-Fi: All Holland America ships have internet cafes. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Home; About. Holland America Line Announces 2021 Return to Cruising This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Visit Holland America All 52 Promo Code 17 Deal 35 Free Shipping Apply all Holland America codes at checkout in one click. Ambulatory Accessible The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! Staterooms J1067 and J1063 have a step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Fully Accessible When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. Schedule changes can occur at any time and may affect your flights. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Princess Cruises Most ships in the Princess Cruises fleet have upgraded MedallionNet internet capabilities. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Visit your onboard Future Cruise Consultant for the latest sales and promotions, which are fully combinable with the Onboard Sales Program. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. It's the easy, hassle-free way to travel to and from your cruise. Luckily, cruise lines offer various plans to accommodate all your needs. internet package - Holland America Line - Cruise Critic Community As the name implies, the Unlimited Premium WiFi package is the most inclusive allowing for unlimited surfing, social media, and streaming options. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. Internet/Wifi Packages - Holland America Line For guest convenience, Holland America Line offers 3 different internet packages for purchase onboard their ships. You are also welcome, however, to bring your own oxygen and/or oxygen equipment from your home. As mentioned previously, WiFi on cruise ships does come at a cost on most major cruise lines. Travel advisors or consumers outside the U.S. and Canada should make payment by wire transfer or passenger's credit card.

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