eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. I have had my hosting company check everything their end and they say all is correct and working ok. 2 yr. ago Also you can file with USPS Postal Inspection for mail fraud jalamo 2 yr. ago I would return the item back royal mail tracked signed for and explain it is not the item you sent them and it was used and worn. Example: You bought a table, and it showed up with only three legs. It's an absolute pain in the ass but eBay will never change their policy if we are all pushovers and complacent with buyers committing fraud. The last they knew my case already and they closed case on my favor even after they had accepted for buyer to return item. If I were shooting it I'd make it a little brighter again, but this is kinda the minimum you want to be at for a black piece of clothing. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. But just the thought of it would scare a lot of scammers into stopping this shit. If they do not rule you not at fault and release your funds, complain to ebay for business on facebook. NO Cash Refund for wrong purchased items. The weird thing is, in the picture was also the shipping package, and it had "GLASS FRAGILE DO NOT CRUSH" sticker type labels on it which I didn't have on my package. Opium Smuggling The early edition of the evening paper of the day following that eventful night, sold like hot cakes; and well If you haven't replied to your buyer yet, I'd send a message saying approximately the following: Hi there, thanks for letting me know the top arrived safely! 04:18 PM I did buy the shipping label through ebay. Put it in a bag took pics opened case and returned back explained. Item Not As Described, No Returns: 10 Tips to Help Avoid Returns on eBay By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For approved returns, Mercari provides a free shipping label to the Buyer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Additionally I have filed a local police report (which they closed since they can't prove "who" the offender was) and filed a mail fraud case with USPS. How Buyers Scam Sellers on eBay (A Decade of Scams) It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Did you include the reference number on the label? If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. I get an email from the buyer asking where I sent it, oh that is wrong, send it here. If the buyer puts in a return request with the "Item not as described" as the reason, it DOES NOT mean that I automatically have to accept a return of the item. If eBay screws you and sides with the buyer like they most certainly will, you have to make yourself into the biggest pain in their ass that you possibly can. Met 2 other sellers on the facebook group he was bs'ing, and they reported him as well. When you issue a refund to the buyer They'll be refunded through their original payment method. Its ok but I like the darker one you had in your listing. Once they have the code, they disappear and make off with your gift card balance. If the shipped item was sold for under $750, delivery notification is adequate proof. Get that into the case, then contact eBay customer service and ask them to reassign the case to the GSP because it was their mistake, and it's not your responsibility. You can chat with other sellers about anything to do with running a business on eBay. Before you start your Missing Mail Search, you will want to double check the status of your package. It was already on the way. So after I put I would contact his police,my police, UPS and US Mail Inspector there hasnt been any contact back from him. I think padi means, the buyer is looking at a red top (for example) from a different seller and saying it's wrong. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. I called ebay on July 26th before accepting the return to explain what was going on, and what my hesitation was given the amount of people attempting to scam graphics cards. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. I asked for a picture from the buyer and it was some plastic item. The buyer could be lying. You are welcome to file claims and police reports. This is a type of blackmail. An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. Once you receive back the false item, wait for tracking to update in ebay' s system to show you've received it. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Buyer claims I sent wrong item : r/Mercari - reddit.com Log in to their [Amazon Web Service (AWS) account] Go to [https://sellercentral.amazon.com/], then click on "Manage my orders" Click the orders icon Click on the "Manage Your Orders > Refund or Replace an Order" option. Buyer said I sent wrong item when I sent right one - and got money back In this case, the purchase may be completed without flaw. If not, fuck them and continue onto arbitration per their terms and conditions. Had the same issue, lost my appeal and had to file a complaint against eBay to the Better Business Bureau. A buyer opened a return, two weeks after I sold a graphics card, claiming it didn't work. Does it look like your packaging, apart from the labels and the stickers? Aamzon advised we can do what we want. Same thing just happened to me and I was able to keep the earning. did said person say they woud send you the motorcycle and the title and then you would have to pay? Ebay going to shit with scammers abusing the money back guarantee. wall, Sunday | 427 views, 9 likes, 1 loves, 60 comments, 22 shares, Facebook Watch Videos from Lemonjuice McGee's Comic Cavalcade: Sunday Mystery Wall is back! Welcome to the Selling board! Attached is a picture of a side buckle and the package with address label. All sales are final after the buyer rates the seller or 3 days after delivery. MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . Thank you sooo much for putting your story on here. I have mailed items in that type of envelop but only ones that are lined with bubble wrap and it doesn't look like it's one of those. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. They requested a refund saying it was not as described and said I sent a cheap beaded necklace instead and attached pictures. Need advice, accidentally sent wrong item to buyers So I've only recently started selling on Vinted and could use some advice. Common eBay Scams: How to Spot and Avoid them - Comparitech BUT that package in the picture did have the correct Canada Post tracking number that they supplied for the item I sent after it went through customs. Phone eBay and they said I should have tried harder. They never sent it back. - edited Person buys 2 things. 26-05-2020 The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Person found tampering with package can face up to 5 years in jail and/or $250,000 in fines.". Youll be asked to provide evidence that the buyer returns a different item (I just submitted a pic of the item I sent and the pic the buyer sent me) and sign an affidavit. Wondering how the new IRS reporting thresholds for Form 1099-K apply to you? Buyer claims wrong item and gets a refund despite evidence it is a scam bydwtrading2015 Post Crafter 01-21-202208:07 AM I get a message from someone claiming I sent the wrong item. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. You have to make them paying you off a better deal than the hassle you will continue causing for them. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. I can't really remember what specific package I mailed it in. Yet fight is not over, lets see what happens next. It WAS new in the box. So, I cancel the order and sent in a statement. Strictly No RETURN NO EXCHANGE policy. Well sure enough the card got mailed back on the August 5th, arrived on the August 9th, and was a different serial number than what I had mailed. This is what it takes to get ebay to appeal a return in your favor. You end up owning expensive packaging, without the desired product. A neighbor may have picked it up, so it is worth asking around before you contact USPS. Cases Policy - Our House Rules | Etsy 04:02 PM. No they dont. The scammer will ask for the victims gift card number to use as payment. Got my money back and a promise from eBay to better train their support staff -_-. If you play nice, they will just tell you that it's too bad and part of business. I had to help my mom submit a dispute through eBay, as a buyer. I used to work in a photographic studio shooting clothing for a couple of major retailers, and getting things looking "correct" was a big part of our workflow.If you haven't replied to your buyer yet, I'd send a message saying approximately the following:Hi there, thanks for letting me know the top arrived safely! A collectable which I still have. $900 item. Buyer claiming wrong item was received. HELP!! I will report this to the post master. Open a case with Amazon so that they have all the details including pics of the item that you sent to the customer and the item that they returned back to you incase it goes to a A - Z claim. Go to solution deala0621 Adventurer (205feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Permalink Print Email to a Friend Report Inappropriate Content 09-09-202009:41 PM Hi, thanks to all for your help. The email will state that the payment will be released to you once you have proven that the goods have been sent.

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