Products used:Your customer service stinks. I have had other items before. File a complaint. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Poor quality produce for the price The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. His hair looks like it hasn't been washed out combed in MONTHS. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. 8% of Giant Eagle employees are Hispanic or Latino. I got an email stating that all sales were final even though it was just a glitch in the system. I have always had excellent quality meats from the Market District at this location (Carmel, IN). When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! I am first off disappointed by the new renovation. Never had such a bad experience before. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Country fried steak & eggs were. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! This complaint was posted by a verified customer. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. It always smells bad. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. Giant Eagle reviews & complaints. No everyone lives their life online. Every single prescription that is filled here is billed wrong. Desired outcome: your customer service is not customer friendly. Too bad. Submitting a response indicates a willingness to work with customers to make things right. Good MorningThe consumer's request was filled in December, however, it appears they never received it. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Early History. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Very abrasive. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. DOWNLOAD OPTIONS download 1 file . Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. good bye giant eagle. Called their customer service today. What ever you feel is right. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The butchers are LAZY! This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. code: [protected] [protected]. I asked that they contact me and one customer service representative never even filed the complaint. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. to people that shop their groceries. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Thank-you; Sincerely Rosemary Hiler. Pay for this replacement part that your car wash broke. i recently shopped at the local giant eagle for groceries. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! This is unacceptable. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Giant Eagle has terrible management, inconsistent and terrible favoritism. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. this is very frustrating, inconvenient and time consuming. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . At first, it was alright, but it progressively got worse along the way. Giant Eagle, Inc. Don't deserve even 1 star for that area. Are u serious?!? 54% of Giant Eagle employees are women, while 46% are men. Thank you. This is over a $300 charge. The store is in Brooklyn ohio. Mandates are NOT law! Giant Eagle Company. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. User; Business User; . Desired outcome: I purchased chicken salad Giant Eagle last night, 9-28-18. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Giant Eagle Customer Care The kitchen manager was the cashier. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Giant Eagle, Inc. We have researched this matter and added thecoupon to the consumers advantage card. Or does that all fall on computers today? Makes me appreciate Kroger even more! I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. This is unacceptable. The language that was heard today with the front of the store staff was horrible. This review was chosen algorithmically as the most valued customer feedback. are fuel perks now state secrets? Overpriced! I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. 261 7008. I STOPPED SHOPPING HERE During the pandemic because prices are so high! I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. And their Apple Seiter tops are always smashed in. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. It goes against our guidelines to offer incentives for reviews. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. Shed light on the availability of medication needs brought to someones attention. Decided to give GE another chance only to be disappointed again. We had ordered two made to order coffees, one hot and one iced. I called the store. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. Everyone is so polite and friendly. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. GAS. Now if they didn't want something substituted or out of stocked then don't $#*! Giant Eagle Grocery - CentralPercentum GetGo. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. ) Shame on you! Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Giant Eagle Grocery - CentralPercentum GetGo. Ripoff Report Needs Your Help! 4. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Desired outcome: Desired outcome: It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Phone number +1 724-942-2802. they had no problem refunding my fuel perks then. This person was watching everyone in the line as if they were stealing. Ray Saunders 614 Thank you for your time. Most customers were really nice and then there were some that you just lose faith in humanity from. I shall not go back to them. The attendant looked to find it in the car wash and could not. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. I buy brand name wines and medicines and detergents at this store and its also in walking distance. but 2. 0 Views . One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. What they do NOT tell you is that now, if you buy one, it's down to $1.25! My parents come here to get produce, and they got me into the habit, too. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. this item is currently being modified/updated by the task: derive . cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. We use dedicated people and clever technology to safeguard our platform. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Giant Eagle Company. Is this your company? Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. For that, Im lucky! It's not hard to be a decent human being. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. I am a conservative person & I really like Giant Eagle! Would never buy them again. He said he was sorry and didn't even know they were closed down?? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Team Leader Review. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! Not even sure it was USDA Choice. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Reviews There are no reviews yet. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? DOUG?greatfront of house mgr. Kitchen employees told me to go to cashier to have it removed. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Share your photos and videos with others to prove the truth of your words. Information provided by various external sources. Desired outcome: I am so disappointedthat the storewould sell something like this. nav-opener. We also ensure all reviews are published without moderation. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. (being the thing that will keep me out of the store.a cashier was as sick as a dog. Our only son was born @ Magee Womens Hospital in Pittsburg . And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I had to go to Kroger to get a cake for my granddaughter. Disability and food assistance, so every penny counts. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. I gave her the substitutions and one additional item. She didn't know how to remove it. somehow the fuel perks vanished . 108 total complaints in the last 3 years. Find out how to block Giant Eagle Pharmacy caller . I can never forgive that. Table of Contents show. They can't because it's simply laziness. The first transaction that I did online in fact, did go through. Depending on your role and location, you might qualify for all or some of the following benefits. HIGHEST PRICES ANY WHERE! i don't have a complaint as much as need advice. ***** *******. I did so and spoke with 3 representatives and opened up a case. I get another sticker for my window. Your self check out is hardly a convenience. Unfortunately, I collect s.S. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Here clients can delve deep into delicious meals, and taste. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I always pump 30 gallons of fuel (their limit for a perks redemption). I went today 6-2-2021, asked for short ribs. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. This is not acceptable. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Leave a review. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Job Work/Life Balance No one seemed to care about the mistake made in the store. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. So they make you think you must buy 4, but no, only one is enough. Great service on Curbside Pickup in Erie! Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. We would like to show you a description here but the site won't allow us. This happened on November 6th, 2022. at around 1600. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Shed light on the availability of medication needs brought to someones attention. i do the shopping for the household,he picked ip the advantage card. Terrible customer service. Rude staff It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! None I'm never coming back. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Further, The stores take no responsibility for alcohol consumption in their stores. Disgusted I found a grey looking mealworm. Older lady mid 50s, blond curly hair, blue eyes. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Two weeks later (today) the same product cost me $6.39. 5-7 minutes he was gone. I want to come back. It was 5:15. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. i have to go back to the website to send a reply. Check out machines worst than Kroger's attendent had to be called 4 times and come shop your damn groceries yourself and $#*! The company even offers refills for pet medication. I went to get a replacement today and it was almost $200. This is certainly an attempt to get people to switch to the new MyPerks program. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. We cannot discuss details around this or any situation that may be under investigation. They are not authored by Glassdoor. Phone number +1 412 914 0830. Help even if you are not a cashier, you work for GetGo! Just wait. Help even if you are not a cashier, you work for GetGo! This is unacceptable. So, off to Rite Aide i go! Tip for consumers:Please be nice to the people that serve you. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. The average employee at Giant Eagle makes $27,418 per year. DONATE NOW! My husband **** called their customer service two days later and was informed that I had to call. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. I do not like going to this Giant Eagle! I just don't understand how this could happen. Prices are lower and bags are plastic. Plus no sorry nothing. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Local grocery store in north eastern US. And bugs. Then she said I was trying to steal it! Browse; Login . January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Procedure is simple and painless and the staff is ALWAYS pleasant. (419) 843-7296 182.32 mile. Why I constantly continue have this on going issue with this pharmacy has be baffled? In hopes to fix this issue for me and other customers for future. Check out charged $16.99. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Giant Eagle Company. Be the first to write a review for Giant Eagle Supermarket. I purchased chicken salad Giant Eagle last night, 9-28-18. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. For further assistance, please reach out to them directly. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. Unknown, 2 Complaint(s) Outrageous. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Last friday, I placed an order for pickup at Giant Eagle. Pay for this replacement part that your car wash broke. I don't know what was up her skirt today but it was totally uncalled for. Close it down! This review was chosen algorithmically as the most valued customer feedback. Even the store manager was unaware that flu shot hours were limited! If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. I noticed I had an item that had to be removed from my bill. I'm frustrated. Kroger's parking lots are always full.

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