The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. Princess passengers whose cruises are canceled have several options. I wonder where the Royal will go? Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. We got a credit which has to be used by the end of the year. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? On Tuesday . If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Decide where to go, when, how long, everythingthe choice is yours! I thought the NZ part of the cruise would be the biggest question mark? I have flights to Vancouver - return from Hawaii. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Sorry, my bad, I meant Grand and not Crown. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Ashley boarded her first cruise more than a decade ago and never looked back. "Over the past year we have operated hundreds of cruises thanks to the . I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. 1 Non-insurance feature provided by Princess. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. I was on the Diamond in Nov on a cruise tour. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Fortunately that was was rebooked but where's my air?? For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. I thought there was a new number for us to call! I was told by my TA that that amount would be issued within a few months as a. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. Not quite sure why. Note: Effective with new bookings made on or after January 1, 2022. 03. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. ALL RIGHTS RESERVED. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. Sign it in a few clicks. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. Free expert cruise tips and news from Cruise Hive! Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Celebrity waived the cancellation fee on that one. In either case, if you've booked your own airfare, you will have to contact your airline. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? This benefit is provided by Princess Cruises and/or Princess Tours. Baggage Delay: Up to $500 if your luggage is delayed during travel. However, like others in the global travel industry we have experienced some labor challenges.. Share your form with others. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. Learn all about our flexible booking options and sailing with peace of mind. Azamara Quest. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. To apply more or if you prefer not to use your FCC, please call our Contact Center. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). Sorry, meant that I wonder where the Royal will go AFTER Alaska. Now to deal with the refundable part back to my Princess Gift Cards. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. . This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. FCC for my deposit paid. Princess . CRUISE HIVE LTD 2008-2023. I like to be prepared.. The cruises include departures out of Hong Kong, Brisbane and Sydney. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Booked Royal a month ago to replace my Eurpe cruise! Find a Bargain Please choose a vacation type. July 8, 2013. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. A Princess spokesperson said the changes were made due to "labor challenges." Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain There is also the option for a full refund which must be requested using an online form by September 8, 2022. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. Did you get the refund on ins? Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Once that FCC appears, I will share the amount and the expiration date. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. NEEDED Show Coupon Code bronzey214. Updated October 20, 2022 We want to make your vacation the best it can be. If you have any questions about your current coverage, call your insurer, insurance agent or broker. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? book by Dec 31/22 for cruise up to November 30/23. We're travelling with Princess and I'm disappointed. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. I'll be happy to get anything back with a FCC. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Thats no fun. //]]>. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. They removed my Vancouver to Her nolulu. WE will let the FCC sort itself out. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? Other items purchased prior to the start of your cruise will also be refunded. Will see what our PVP will do about our Vista suite. Due to the ship being redeployed to the U.S.. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Princess wants to make sure the guest experience onboard remains exceptional and by canceling the voyages, it allows more time to increase the crew levels. I really did think that they would be working something out with Australia based on other reports I've read in the news media. I got back around 90% of the cruise with a refund to my credit card. Princess Cruises Cancellation Policy: Can I Get a Refund? (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. I think Princess also calls it Book With Confidence. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. You can also visit our Frequently Asked Questions. I am very confused by Princess' decision. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. Guess we will have to rethink this b2b. Cruises six to nine days: $250 per person . Sounds logical. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. PRINCESS CRUISES. For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Senior Editor, News and Features. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. You receive your refund as a future cruise credit or you. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. 1. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Ill remember that for next time, or I suppose I could pursue it now. CC Help Jenn Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. All Rights Reserved. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. So now we have been canceled again. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund.

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