Use/store switch in use mode? Report post. 2017 Thor Challenger XE Rear and side cameras and radio not working. Save. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. Cab-Over Bunk. Non-smoking and pet-free. ft. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Subject Line: 2020 ************ **** VIN ***************** To Whom It May ********** are writing today to ask Thor Motorcoach (TMC) for their help and support on honoring a request for out of warranty support. I need my brand new RV fixed, and Thor has an obligation to fix it! . It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Your luxury Mercedes Sprinter motorhomes. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. After getting back both radios not working. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. Save your favorite RVs as you browse. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. We cannot even drive this rv with fear it might shutoff again. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. We will continue to call the customer but if he would like to call into ************ we would be more than willing to help finding a service center that can assist with their concerns. Thor Motor Coach Vegas 24.1 - Fixya This is an independent, unofficial site. We want **** to act in good faith and resolve these longstanding issues. Rates and amount financed are determined by credit history. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. RV Wife. ** September 10th we took the ** out. As the smallest motorhome option, camper vans are welcome virtually everywhere. I admit, we were naive in thinking that the labor charges could be so little for such a job. We have spent more than three years trying to get these issues resolved. in fuel costs), then **** will kindly deduct the $2,000. Probably have to pull radio out to find inline fuse. The other is a inline fuse, wired off the use,store relay battery lug. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. we do not have any videos here. As stated previously, we are well aware that the coach is now off warranty. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Owners Manuals - Thor Motor Coach This shouldn't be happening. For a better experience, please enable JavaScript in your browser before proceeding. We have spent countless dollars and hours as well as travel time in dealing with this. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. I have looked and checked all connections and fuses I can find. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! This dealer in **** miles away so thats not happening. 2016 Freedom Elite 28H with a Axxera radio. They were the same service centers that said they dont have time for anybody except their original customers and to take it back to the dealer that I purchased it at. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Just for good measure, recheck those easy to access fuses in the panel in the coach. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. To respond to their "normal" claim I've had four different trusted independent repair people look at it, all of which tell me the roof should be replaced wherein soft spots are being created potentially due to moisture. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! Our 2019 ************ Motor Coach seats have started to completely disintegrate. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. VIN #*****************. ** Day 2 we tried using the microwave again. Based on what was submitted to Thor, we see no warranty concern. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! 5 seatbelts. And not have heard from them. Ill keep taking all suggestions and look a while longer. I had to send the slide out for access. All Advertised Prices Expire daily at Midnight. Plus tax, title and license. Payments are with approved credit. Most of the issues listed on pdf ************************************************************** 2021. AMAZON LINK:. Is An RV Renovation Project Right For You? Im about to conclude that the Axxera radios/cameras are junk and mine is shot. Thor is saying to just patch it. It was amazing! As a customer of a very expensive product from Thor, actions and attitudes of **** contacts **** and ******, are unacceptable. Don't go searching for zebras just yet. How can **** choose to refuse to fix this chronic and widespread issue? Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. Despite our efforts, occasionally errors resulting from typos, inaccurate detail information or technical mistakes may occur. One is in the coach fuse panel and is marked. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. These issues are ongoing, not new. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Description. We purchased a 2020 ************ model **** on September 4, 2019. !. The keep-alive lead isn't switched at all. 2 slide outs. can discuss the resolution. Thor Motorcoach Logo linking to Home Page. **** has not acted in good faith, as the documentation will show. It's been non-stop. Complaints for Thor Motor Coach - Better Business Bureau I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Not just one but every single seat in the coach. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. Of course, ********************************* also says that they will take the $2,000.00 "goodwill offer" made off the final bill. New to RVing? Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? We are sorry to hear of your concerns with your 2019 *******. The retail declared our previous response as satisfactory, see below. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Rear Bath. THOR RECALL NOTICES - LATEST RECALLS FOR THOR - ARFC THOR RECALLS Recall information for THOR RVs, campers & trailers. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. May 24, 2019 #9 Gary RV_Wizard Site Team Joined Feb 2, 2005 Posts 77,941 Location West Palm Beach, FL I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Class Cs with the beloved luxuries of Mercedes-Benz. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. We are so very happy with the coach we purchased! BBB Business Profiles generally cover a three-year reporting period. Message. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. Stock #46257. This is a MSRP $190K Class A Motorhome. I have a full side slide on my 2016 Thor Ace 30.2. Exterior 32" TV. At this time Im satisfied that they Thor Motor Coach has reached out. Arriving at our destination we set up to dry camp. Wheel sensors for air pressure not working. from Thor Motor Coach. Complaint Type: Problems with Product/Service. drivers window was installed bad. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. They have it completely gutted to repair it. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS.

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